Last Updated: [Insert Date]

At Shower Heads Sales (“we”, “us”, or “our”), we are committed to protecting your privacy while providing premium shower products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website showerstoolsale.com or make a purchase from us.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment details (processed securely through our payment gateways).
  • Transaction Information: Details about products you purchase, order history, and payment amounts.
  • Technical Data: IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about how you interact with our website (pages visited, time spent, etc.).
  • Communication Data: Records of your correspondence with us via email or other channels.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders for shower heads, rail kits, valves, and other products
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To prevent fraud and enhance security
  • To comply with legal obligations
  • To send you important notices (order confirmations, shipping updates)
  • For internal business analysis and market research (in aggregated, non-personal form)

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and providing customer service.
  • Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent harm.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

  • All payment transactions are encrypted using 256-bit SSL technology (the same standard used by banks)
  • We are PCI-DSS compliant for payment processing
  • Access to personal data is restricted to authorized personnel only
  • We retain your information only as long as necessary for the purposes outlined in this policy or as required by law

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of your personal data we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data under certain conditions
  • Restriction: Request restriction of processing your data
  • Objection: Object to certain processing activities
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and user behavior
  • Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding some remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect any changes. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Postal Address: 17 Lee St, Leicester, GB LE2Z 8CO